Cier (“Cier,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit studiocier.com (the “Site”), make a purchase, contact us, interact with our advertising or social media, or otherwise engage with Cier.

Information We Collect

When you visit or use our Site, make a purchase, or interact with Cier, we may collect personal information that you provide directly to us, including:

Name

Billing and shipping address

Email address

Phone number

Order and transaction information

Customer service communications

Marketing preferences

Information you provide through forms, surveys, reviews, or other interactions with Cier

Payment information may be collected and processed by our payment providers. Cier does not directly store complete credit card information.

We may also automatically collect certain information when you visit or interact with the Site, including your IP address, browser type, device information, pages viewed, referring website, interactions with the Site, and similar usage information through cookies, pixels, and related technologies.

How We Use Your Information

We may use your personal information to:

Process and fulfill orders

Process payments and transactions

Provide shipping, returns, and customer service

Communicate with you about your orders or inquiries

Send marketing communications when permitted by applicable law

Personalize and improve your experience with Cier

Analyze Site performance and customer interactions

Improve our products, services, marketing, and advertising

Measure the effectiveness of our advertising and marketing campaigns

Facilitate sales and interactions through third-party marketplaces and platforms

Detect, investigate, or prevent fraud, security incidents, or misuse

Comply with applicable legal and regulatory requirements

How We Share Information

We may share personal information with trusted service providers, business partners, sales channels, marketplaces, advertising platforms, and other third parties that help us operate, market, and grow Cier.

Information may be shared as reasonably necessary for purposes such as processing orders and payments, fulfilling shipments, providing customer service, communicating with customers, facilitating sales through third-party platforms, analyzing website and marketing performance, advertising our products, and improving our services.

These partners and platforms may include, but are not limited to, Shopify, Faire, Wolf & Badger, The Folklore, Etsy, Amazon, Lyst, Editorialist, and select retail, wholesale, and marketplace partners that carry or promote Cier products.

We may also work with social media, search, advertising, analytics, and marketing platforms, including Instagram, Facebook, TikTok, Pinterest, Google, and YouTube. Depending on how you interact with Cier and your privacy, browser, device, or cookie preferences, these platforms may receive certain information through cookies, pixels, integrations, APIs, or similar technologies. This information may be used for purposes including analytics, advertising, audience measurement, attribution, personalization, and improving the effectiveness of our marketing.

We may also share information with payment processors, shipping and fulfillment providers, email and communications providers, fraud prevention and security services, analytics providers, technology providers, professional advisers, and other vendors necessary to operate our business.

We may disclose personal information when required by law, to comply with legal obligations, respond to lawful requests, protect the rights or safety of Cier or others, prevent fraud or unlawful activity, or in connection with a merger, acquisition, financing, sale, restructuring, or other business transaction.

Cier does not sell personal information for monetary compensation. Certain privacy laws may define some advertising-related disclosures of personal information as “sharing,” “selling,” or targeted advertising even when no money is exchanged. Where required by applicable law, you may have the right to opt out of these activities.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember your preferences, understand how visitors interact with Cier, measure performance, provide relevant advertising, and support our marketing activities.

These technologies may collect information about your browser, device, IP address, Site activity, purchases, and interactions with advertisements or marketing.

You may be able to control or disable certain cookies through your browser settings or through privacy controls made available on our Site. Disabling certain cookies may affect the functionality or personalization of the Site.

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products and services.

Shopify may collect and process personal information in connection with your use of the Site and your purchases. Shopify's processing of personal information is also governed by its own privacy practices.

Third-Party Marketplaces and Platforms

Cier products may be available through third-party retailers, marketplaces, social media platforms, and other sales channels. When you purchase a Cier product or otherwise interact with Cier through a third-party platform, that platform may independently collect and process your information according to its own privacy policy and terms.

Information received by Cier from these platforms may include information necessary to fulfill an order, provide customer service, analyze sales, or otherwise manage our relationship with the applicable platform and customer.

Cier is not responsible for the privacy practices of third-party platforms. We encourage you to review the privacy policies of any third-party website, marketplace, retailer, or platform you use.

Marketing Communications

If you subscribe to Cier marketing emails or other promotional communications, we may use your contact information to send you information about products, collections, promotions, events, and other Cier news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Even if you unsubscribe from marketing communications, we may continue to send transactional or service-related communications regarding your orders, account, customer service requests, or other interactions with Cier.

Advertising and Analytics

We may work with advertising, social media, search, and analytics providers to understand how customers interact with our Site and marketing, measure advertising performance, and provide or improve advertising.

These providers may use cookies, pixels, tags, APIs, or similar technologies to collect or receive information about your interactions with Cier and other websites or services, subject to your applicable privacy choices and applicable law.

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or certain forms of data sharing.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our products and services, fulfilling orders, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and protecting our rights.

The length of time we retain information may vary depending on the nature of the information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the right to:

Request access to certain personal information we maintain about you

Request correction of inaccurate personal information

Request deletion of certain personal information

Request information about how your personal information is collected, used, or disclosed

Opt out of certain targeted advertising, sales, or sharing of personal information where applicable

Withdraw certain consent where processing is based on consent

Appeal certain decisions regarding a privacy request where required by law

To submit a privacy request, please contact us at info@studiocier.com.

We may need to verify your identity before completing certain requests. You will not be discriminated against for exercising privacy rights available to you under applicable law.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to Cier, please contact us at info@studiocier.com so that we can take appropriate action.

International Visitors

If you access our Site from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Cier or our service providers operate.

The privacy and data protection laws in these countries may differ from those in your country of residence.

Third-Party Links

Our Site may contain links to websites, retailers, social media platforms, marketplaces, or services operated by third parties.

Cier is not responsible for the content, security, or privacy practices of third-party websites or services. We encourage you to review the privacy policies and terms of third-party services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, practices, services, technology, legal requirements, or other operational needs.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us at:

Cier
Email: info@studiocier.com
Website: studiocier.com